Refund policy
📜 NO GUTS NO GALAXY
Returns & Refund Policy
Last updated: [3/1/2026]
Thank you for supporting No Guts No Galaxy. All products are made to order specifically for you, which means we do not accept general returns or exchanges.
Please read the policy below carefully.
🛠 Damaged, Defective, or Incorrect Items
If your item arrives:
• Damaged
• Defective
• Misprinted
• Incorrect (wrong item or size sent)
We will gladly replace it at no cost to you.
To request a replacement:
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Email us at: [your email here]
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Include your order number
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Include clear photos of the issue
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Contact us within 7 days of delivery
We will review and resolve the issue promptly.
📏 Sizing Issues
Because all items are made to order, we do not accept returns or exchanges for incorrect size selection.
Please review the sizing charts carefully before purchasing.
If you are unsure about sizing, contact us before placing your order and we’ll be happy to help.
🔁 Order Changes & Cancellations
Orders begin production shortly after purchase.
If you need to make a change or cancel your order, contact us within 12 hours of placing the order.
After production begins, changes cannot be made.
🚫 Non-Returnable Items
Due to the custom, made-to-order nature of our products, we cannot accept returns for:
• Buyer’s remorse
• Incorrect size selected
• Minor color variation (due to screen differences)
• Delays caused by carriers
📦 Lost Packages
If tracking shows your package was delivered but you did not receive it, please:
• Check with neighbors
• Check with your local post office
If the issue cannot be resolved, contact us and we’ll review on a case-by-case basis.
💳 Refunds
Refunds are only issued in cases of:
• Verified defective or damaged products
• Lost shipments confirmed by carrier
• Production errors
Approved refunds will be processed to the original payment method within 5–10 business days.
📬 Contact Us
For all return or refund questions:
Email: nogutsnogalaxyllc@gmail.com
Business: No Guts No Galaxy LLC
Location: North Carolina, USA